Consent & Communication Guidelines:

Consent Handling: Phone numbers obtained through the SMS consent process will not be shared with third parties for marketing purposes.

​

Types of SMS Communications Customers who opt in may receive messages related to:
 

• Customer Care – Replies and updates about service or support.

• Marketing – Promotions, product news, and special offers.

• Public Service Announcements (PSAs) – Important info like service updates

• Message Frequency - The message frequency sent may vary depending on the type of communication.

• Potential Fees for SMS Messaging - Standard message and data rates may apply based on the recipient’s carrier and whether messages are sent domestically or internationally.

• Opt-In & Opt-Out Methods - Opt-In Methods Customers may opt in to receive SMS messages via:

 

Online form submission that you can find at https://www.pioneerclinicalny.com/contactus | You can reply STOP anytime to opt out. Message and data rates may apply. Message frequency may vary. Text HELP to ‪+1 (646) 6614999‬ for assistance. For details, visit our Privacy Policy https://www.pioneerclinicalny.com/privacypolicy and SMS Terms & Conditions https://www.pioneerclinicalny.com/terms-conditions. 

Opt-Out Methods:
Customers can opt out at any time by replying STOP to an SMS or contacting your business directly to request removal.

Help & Support:
If a customer experiences issues, they can reply HELP or visit https://www.pioneerclinicalny.com/contactus for assistance.

 

Standard Messaging Disclosures
Ensure the following disclaimers are included:
 

• Message and data rates may apply.

• You can opt out anytime by texting STOP.

• For assistance, text HELP or visit our Privacy Policy https://www.pioneerclinicalny.com/privacypolicy and Terms & Conditions https://www.pioneerclinicalny.com/terms-conditions.

• Message frequency may vary.